
Facebook, one of the fastest growing websites in the world, announced two significant developments in the past few weeks that could spur even further interest for the social networking powerhouse.
The first is an Arabic language version of the site intended to attract the region's 250 million native speakers online.
In a story written by National reporters Tom Spender and Keach Hagey, analysts call the move "a development" in bridging the gap between the Arabic community and the online world.
While about a fifth of Arabs, 50 million out of a population of
around 250 million, use the internet, less than one per cent of all
online content is in Arabic, according to Mazen Halawi, a corporate
sales manager from the Arabic-language search engine Ayna. Arabic is
the world's fifth-most spoken language.
Facebook has about 175
million users worldwide and at least 3.6 million users in Arab
countries, according to statistics from AllFacebook.com, which does not
have figures for Algeria, Syria and Iraq. There are 526,480 Facebook
users in the UAE alone.
However,
the second and much more contentious announcement made by Facebook has
announced, is a radical makeover of its main profile page. Instead of
displaying a general feed of recent news, notes, friend requests and
the like, the site now resembles the new social networking site
du jour Twitter.
Fresh
off the heels of a spurned acquisition attempt for US$500 million in
company stock, Facebook has unabashedly mimicked Twitter's
communication style, replacing '@' replies with a dour-looking arrow,
making user pictures in the same square-boxed manner and shifting
content boxes around for a more streamlined presentation.
While
users often show some measure of revolt whenever Facebook has changed
its look in the slightest, it appears that the noise has reached
somewhat of a fervant pitch, even within its own employees.
From
ValleyWag:
A tipster tells us that Zuckerberg sent an email to Facebook staff
reacting to criticism of the changes: "He said something like 'the most
disruptive companies don't listen to their customers.'" Another tipster
who has seen the email says Zuckerberg implied that companies were
"stupid" for "listening to their customers." The anti-customer diktat has many Facebook employees up in arms, we hear.
Software developer
Dare Obosanjo offers his frustration with the new design:
When your application becomes an integral part of your customers
lives and identities, it is almost expected that they protest any major
changes to the user experience. The problem is that you may eventually
become jaded about negative feedback because you assume that for the
most part the protests are simply people's natural resistance to
change.
Over at
VentureBeat, Eric Eldon and MG Siegler suggest Facebook should have listened more to its users before trying to reinvent the wheel:
Perhaps most importantly though, Facebook needs to do a better job
easing users into this redesign. If it wants people to do their own
filtering using lists, it needs to make sure they know how. That's why
above the feed filters, there should be two options: One to show you
the news feed after the redesign, and one "legacy feed" below to show
you just the core Facebook elements that were previously in the news
feed prior to the redesign.
In effect, this would be the "training"
mechanism described above, and again, is critical before the real flood
of information starts coming in through Facebook Connect.
While it is understandable not to enflame the 180 million-odd users that login to the site, I tend to side with
blogger Robert Scoble
that Facebook founder Mark Zuckerberg is right to do whatever he wants
with his site - if only to position itself to finally make some of that
cash it promises to one day attract.
Because my wife Maryam is totally addicted to Facebook. She hasn't
left. She hasn't slowed down. She just told me she didn't like the new
design and made some noises that she was only going to use the iPhone
version (not true in my observations). So, if Zuckerberg didn't lose
Maryam and her friends, he's safe. He SHOULD NOT LISTEN to those who
are saying the new design sucks. It will keep him from getting to the
promised land where we mix businesses and people.
Here's what really is hanging out there for Facebook if Zuckerberg doesn't listen: billions. Maybe even trillions.
Given that the recent events evoked a
certain Business Week article from 2000
that questions how Google could ever make any money - and we all know
how that turned out - maybe Facebook's latest move could be the start
of something big. Very big.
(Photo: Negin, a 21-year old Iranian woman, browses her Facebook page at her home in Tehran.
Credit - Newsha Tavakolian / The National)
This is awesome that they have implemented an Arabic format. Probably a lot more useful than pirate language.
Really interesting stuff, thanks for the post.